Terms & Conditions — f5666

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and f5666 ("Platform", "we", "us") governing your access to and use of the f5666 website, mobile interface, games, betting facilities and all associated services (collectively, "Services"). By registering an account, logging in, depositing funds or placing any wager, you confirm that you have read, understood and unconditionally agree to be bound by these Terms in their entirety. If you do not agree, you must not access or use the Services.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between these documents, these Terms shall prevail unless otherwise expressly stated. f5666 reserves the right to update or amend these Terms at any time. Continued use of the Services after any amendment constitutes acceptance of the revised Terms.

The following eligibility criteria must be satisfied before any person may register or access the Services. f5666 enforces these requirements strictly and without exception. Registration while ineligible constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of any funds held.

• You must be at least 21 years of age at the time of registration and at all times while using the Services.
• You must be a natural person with the legal capacity to enter into binding contracts under applicable law.
• You must provide accurate and complete personal information during registration and keep that information current at all times.
• You must not be a current employee, contractor, director or close associate of f5666 or any of its affiliated entities.
• You must not have been previously excluded, suspended or barred from the f5666 platform or self-excluded under the Responsible Gaming tools.

f5666 reserves the right to request identity verification documents at any stage to confirm eligibility. Failure to provide satisfactory documentation within a reasonable timeframe may result in account restriction or closure. Verification documents are processed securely in accordance with our Privacy Policy.

Each player may hold only one active account at f5666. Duplicate accounts are strictly prohibited and will result in all associated accounts being suspended and balances forfeited. If you suspect that a duplicate account exists under your name or credentials, you must contact f5666 support immediately.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username, password and any two-factor authentication codes. f5666 will not be liable for any loss resulting from unauthorised access to your account where you have failed to safeguard your login credentials. You must notify f5666 immediately if you believe your account has been accessed without authorisation. Your account security obligations include:

• Using a strong, unique password that is not shared with any other service or person.
• Logging out of your account when using shared or public devices.
• Not allowing any third party to access or operate your account on your behalf.
• Promptly updating your contact details if your registered mobile number or email address changes.

f5666 may require additional identity verification at any time, including during high-value withdrawal requests, if unusual activity is detected on your account, or as part of routine compliance checks. KYC verification is required before the first withdrawal from any account. Documents typically requested include a government-issued photo identity card (National ID, passport or driving licence) and proof of address not older than three months.

All financial transactions on the f5666 platform are subject to the following terms. f5666 processes payments in Bangladesh Taka (BDT). Players are responsible for any currency conversion fees or taxes levied by their payment provider. f5666 does not charge fees on standard deposits or withdrawals via bKash, Nagad, Rocket or Upay, but reserves the right to introduce fees for specific payment methods with prior notice.

f5666 is committed to the prevention of money laundering and complies with applicable anti-money laundering obligations. Any transaction or pattern of transactions that raises reasonable suspicion of money laundering, fraud or other financial crime will be reported to the appropriate authorities and the relevant account will be suspended immediately pending investigation.

f5666 offers welcome bonuses, reload bonuses, cashback promotions, free spin offers and other promotional incentives from time to time. All bonuses and promotions are subject to the specific terms stated at the time of the offer, including wagering requirements, eligible games, minimum odds, time limits and maximum withdrawal limits derived from bonus winnings. The specific terms of each promotion are displayed in full on the relevant promotion page and must be read before claiming.

The following general bonus rules apply to all promotions at f5666 unless a specific promotion's terms expressly override them:

• Each promotional offer may be claimed once per player and once per household unless stated otherwise.
• Bonus funds must be wagered the required number of times before any withdrawal request associated with bonus winnings will be approved.
• f5666 reserves the right to withhold bonus winnings if there is reasonable evidence of bonus abuse, stake manipulation, arbitrage betting or exploitation of promotional terms.
• Bonuses are non-transferable and have no cash value until all wagering requirements have been fully satisfied.
• f5666 may withdraw, cancel or modify any promotion at any time if technical errors, fraud or unforeseen circumstances affect the integrity of the offer, provided affected players are notified promptly.

Where a player requests withdrawal of a bonus before wagering requirements have been met, f5666 reserves the right to deduct the full bonus amount from the withdrawal value prior to processing. Real money deposited in excess of any bonus amount remains withdrawable at all times subject to standard KYC checks.

All bets and wagers placed on f5666 are final once confirmed by the system. Players are responsible for ensuring the accuracy of their selections before confirmation. f5666 will not reverse a confirmed bet due to a player's change of mind. In the event of a technical error during a game or bet placement that affects the integrity of the result, f5666 reserves the right to void the affected round or bet and return stakes to the player's account.

The following specific rules apply to all betting and gaming activity on f5666:

• Maximum bet limits apply to bonus play and are displayed within each game or promotion. Exceeding the stated maximum bet during active bonus wagering may result in the bonus and any associated winnings being voided.
• Live casino table limits, sportsbook minimum and maximum stake values, and crash game bet ranges are displayed within each respective product interface and are subject to change.
• f5666 reserves the right to void any bet where there is evidence of match-fixing, spot-fixing, insider information or any other form of sports integrity violation.
• In the event that a game is disconnected mid-round due to a network failure on the player's side, bets in progress are settled according to the game provider's standard disconnection policy. f5666 is not liable for losses arising from the player's internet or device failure.

The following conduct is strictly prohibited on the f5666 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of funds and may be referred to law enforcement authorities where applicable.

f5666 reserves the right to suspend, restrict or permanently close any player account at its discretion. Where an account is closed at f5666's initiative without a breach of these Terms by the player, any real-money balance (excluding bonus funds not yet meeting wagering requirements) will be returned to the player via their registered payment method.

Grounds on which f5666 may suspend or terminate an account include but are not limited to:

• Breach of any provision of these Terms, including eligibility violations, prohibited conduct or payment fraud.
• Failure to complete KYC verification within a reasonable period following a withdrawal request.
• Reasonable suspicion of money laundering, fraud, criminal activity or association with sanctioned individuals or entities.
• A player's voluntary request to close their account, including a self-exclusion request submitted through responsible gaming tools.

Players who believe their account has been suspended in error may appeal by contacting f5666 support via live chat. f5666 will respond to account suspension appeals within 5 business days. During any suspension or investigation period, access to the account and associated funds will be restricted pending resolution.

f5666 is committed to promoting responsible gaming and takes its duty of care to players seriously. The platform provides tools that allow players to manage their gaming activity, including deposit limits (daily, weekly, monthly), loss limits, session time limits, cooling-off periods and self-exclusion. These tools are available within account settings and take effect immediately upon activation.

Gambling should be enjoyed as entertainment within affordable limits. If you feel that gambling is causing you financial, emotional or personal difficulties, please use the self-exclusion tool immediately or contact our support team via live chat for assistance. f5666 does not accept wagers from self-excluded players and will not reactivate a self-excluded account before the exclusion period has fully elapsed.

All content on the f5666 platform, including but not limited to the website design, layout, graphics, logos, text, software code, game interfaces and promotional materials, is the exclusive property of f5666 or its licensors and is protected by applicable intellectual property laws. No part of the platform may be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written consent of f5666.

The f5666 brand name, logo and all associated marks are trademarks of f5666. Unauthorised use of any f5666 trademark, including in domain names, social media handles or promotional content, is prohibited and will be pursued through applicable legal channels.

To the maximum extent permitted by applicable law, f5666 shall not be liable to any player for any indirect, incidental, consequential, special or punitive damages arising from or in connection with the use of the Services, including but not limited to loss of profits, loss of data, loss of winnings due to a technical failure outside f5666's reasonable control, or any other indirect loss. f5666's total aggregate liability to any player in connection with the Services shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by f5666's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. The Services are provided on an "as is" basis. f5666 does not warrant that the Services will be uninterrupted, error-free or free from viruses or other harmful components, and expressly disclaims all implied warranties to the fullest extent permitted by law.

f5666 collects, processes and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. f5666 uses SSL encryption to protect data transmitted between your device and the platform. Your personal data will not be sold to third parties. Data may be shared with payment processors, identity verification services and regulatory bodies strictly as required for the operation of the Services and compliance with applicable law.

f5666 reserves the right to amend, update or replace these Terms at any time. Where amendments materially affect player rights or obligations, f5666 will provide reasonable advance notice via the platform or by email to the registered account address. The updated Terms will display a revised "Last Updated" date at the top of this page.

Continued use of the Services following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Services and may request account closure by contacting f5666 support. Any bets already confirmed at the time of an amendment will be settled under the Terms in force at the time the bet was placed.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. f5666 encourages players to resolve disputes through the platform's support channels in the first instance. Players may submit a formal complaint by contacting f5666 support via live chat or by email to [email protected]. f5666 will acknowledge formal complaints within 2 business days and provide a substantive response within 10 business days. f5666 aims to resolve all disputes fairly, promptly and in accordance with these Terms.

If you have any questions about these Terms, require clarification on any clause, or need to raise a concern relating to your account or a transaction, please contact f5666 via our 24/7 live chat support accessible from any page on the platform.

You may also contact f5666 by email. Our support email address is displayed in the footer of this page. Please note that email responses may take longer than live chat. For urgent account matters, live chat is the recommended contact method.